Let's turn those abandoned booking sessions into completed orders!
Optimize conversions on your platform serving travelers from the first-time user flow.
Customer testimonials
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The Problem
Your platform is the main gateway for your business, but users churn before they book.
We employ a range of remote-friendly methodologies. We choose and incorporate the most suitable UX techniques for your demand. Check out a few of the most-demanded types:
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You are unsure of the main reasons why this happens.
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Your team struggles to streamline the experience and keep people booking.
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You're working with limited resources - not enough time, budget, or expertise to move the needle on conversions.
User interviews
Get clarity on the user’s beliefs, behaviors, expectations, or frustrations.
Usability testing
Identify and rectify usability deficiencies existing in products and accompanying support material.
Diary studies
Learn about the change in the contextual experience over time.
User interviews
Get clarity on the user’s beliefs, behaviors, expectations, or frustrations.
Usability testing
Identify and rectify usability deficiencies existing in products and accompanying support material.
Diary studies
Learn about the change in the contextual experience over time.
Our Solution
We optimize the key part of your platform that mainly impact abandoned bookings versus completed bookings.
that tipically bright the following outcomes for your business:
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3x
conversion aquisition
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30%+
users take more actions that directly impact on your company revennue
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3x
conversion aquisition
User interviews
Get clarity on the user’s beliefs, behaviors, expectations, or frustrations.
Usability testing
Identify and rectify usability deficiencies existing in products and accompanying support material.
Diary studies
Learn about the change in the contextual experience over time.
Drive Revenue with First Impressions
Ensure that every user's introduction to your platform counts, boosting conversions and completed bookings.
Maximize Conversion Potential
Guide users seamlessly through the booking process, increasing the number of 'complete order' clicks and driving revenue growth.
Gain Competitive Edge
Deliver an unparalleled first-time experience that sets your platform apart and solidifies your position as an industry leader.
We collaborate only with clients where we can truly make a difference.
Results
Please check some services that are frequently asked to execute:
Let's uncover Insights:
...to impact metrics like:
We help with:
End-to-end UX Research
For teams without UX research, seeking user feedback during product development
Let us handle your UX research needs while you focus on your core tasks. If your team values UX research but lacks the expertise to incorporate it into your product development process, give us a call. We offer end-to-end UX research services and empower your team with our expertise. With our full-service approach, we'll cover all your UX research gaps.
Extra support in UXR
For organizations with established UXR teams needing external support
Call on us to support you in various scenarios: overloaded times, capacity shortages for research studies, when your team is staying too long on one product, wanting a professional outside view on the problems that you are working on. Whether you need help with lengthy studies or a strategic UX session, you can rely on us.
Remote UX studies
For teams seeking specialized professional services in remote UX research studies
Whatever the scale of your team, running remote UX studies have various advantages for you: the ability to reduce costs for getting feedback from your users, the opportunity to have things tested in less biased contexts before launching, to fix problems and find opportunities for existing products. Let us facilitate your UXR practices with remote UX studies.
What will happen if you start working with us
Running a study at any stage of the project could be differently valuable. We do support UX Research at any stage: requirements gathering, development, pre-launch, or post-launch.
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Heuristic Evaluation
We begin with a comprehensive analysis of your platform's first-time user flow to identify potential issues and areas for improvement, setting the stage for targeted optimizations that will have a significant impact on reducing abandoned bookings and boosting conversions.
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Testing with Users
We involve real users to gather valuable feedback on usability, clarity, and overall experience, uncovering pain points and enhancement opportunities. This user research is crucial for understanding user behavior and interaction with your product.
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Iterative Design
Based on insights from user testing, we refine UI elements, interaction patterns, and instructions to address critical issues, ensuring subsequent iterations align with user needs and expectations. We continue refining until the experience is finely tuned.
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Second Iteration
After implementing enhancements, we conduct a second round of user testing to validate improvements and gather additional feedback, ensuring your platform evolves in response to user needs and behaviors.
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