Let's turn those abandoned booking sessions into completed orders!

Optimize conversions on your platform serving travelers from the first-time user flow.

100% results guarantee

Drive Revenue with First Impressions

Ensure that every user's introduction to your platform counts, boosting conversions and completed bookings.

Maximize Conversion Potential

Guide users seamlessly through the booking process, increasing the number of 'complete order' clicks and driving revenue growth.

Gain Competitive Edge

Deliver an unparalleled first-time experience that sets your platform apart and solidifies your position as an industry leader.

We collaborate only with clients where we can truly make a difference.

Our team highly values your time and ours, focusing on partnerships where we can deliver significant value. This commitment allows us to stand by our results guarantee, setting us apart in the industry: 

1. We establish measurable goals before the project.

2. We work relentlessly until we achieve them.

Let's uncover Insights:

What part of the day do people engage with a product?
How learnable is the system?
What encourages users to do certain things?
What is the typical customer journey?
What do people think and feel about your product/service?
What part of the day do people engage with a product?
How learnable is the system?
What encourages users to do certain things?
What is the typical customer journey?
What do people think and feel about your product/service?
How will people react to a new product/service change?
How easy is it to use the product?
Would users recommend the product/service?
Is the product's essential functionality valuable for the people?
Does users’ perception of a product meet their needs?
How will people react to a new product/service change?
How easy is it to use the product?
Would users recommend the product/service?
Is the product's essential functionality valuable for the people?
Does users’ perception of a product meet their needs?
How loyal are people over time?
Why do people act in a certain way?
What do people need?
What are the pain points of the users?
Who are the users?
How loyal are people over time?
Why do people act in a certain way?
What do people need?
What are the pain points of the users?
Who are the users?
How do people currently solve the problem?
What is the user’s workflow?
How people currently solve their needs?
Which features of the product/service are “walk up and use”?
Which features will demand either help/explanation of the usage?
How do people currently solve the problem?
What is the user’s workflow?
How people currently solve their needs?
Which features of the product/service are “walk up and use”?
Which features will demand either help/explanation of the usage?

...to impact metrics like:

Ease-of-use rating
Perceived usability
Questionnaire scores
Frequency of return visits
Satisfaction rating
Feature usage
Perceived usability
Ease-of-use rating
Satisfaction rating
Questionnaire scores
Frequency of return visits
Ease-of-use rating
Perceived usability
Questionnaire scores
Frequency of return visits
Satisfaction rating
Feature usage
Perceived usability
Ease-of-use rating
Satisfaction rating
Questionnaire scores
Frequency of return visits
New accounts or visitors
Conversion rate
New accounts or visitors
Returning visitors
Renewal rate
Churn
Completion rate
Error counts & rate
New accounts or visitors
Renewal rate
Churn
Error counts & rate
Conversion rate
New accounts or visitors
Conversion rate
New accounts or visitors
Returning visitors
Renewal rate
Churn
Completion rate
Error counts & rate
New accounts or visitors
Renewal rate
Churn
Error counts & rate
Conversion rate
Success rate
Time on task
Error rate
Productivity
Customer-support tickets
Training hours required
Time on task
Error rate
Number of orders processed
Training hours required
Productivity
Success rate
Time on task
Error rate
Productivity
Customer-support tickets
Training hours required
Time on task
Error rate
Number of orders processed
Training hours required
Productivity
Error counts & rate
New accounts or visitors
Questionnaire scores
Frequency of return visits
Completion rate
New accounts or visitors
Error counts & rate
Questionnaire scores
Completion rate
New accounts or visitors
Error counts & rate
New accounts or visitors
Questionnaire scores
Frequency of return visits
Completion rate
New accounts or visitors
Error counts & rate
Questionnaire scores
Completion rate
New accounts or visitors

We help with:

End-to-end UX Research

For teams without UX research, seeking user feedback during product development

Let us handle your UX research needs while you focus on your core tasks. If your team values UX research but lacks the expertise to incorporate it into your product development process, give us a call. We offer end-to-end UX research services and empower your team with our expertise. With our full-service approach, we'll cover all your UX research gaps.

Extra support in UXR

For organizations with established UXR teams needing external support

Call on us to support you in various scenarios: overloaded times, capacity shortages for research studies, when your team is staying too long on one product, wanting a professional outside view on the problems that you are working on. Whether you need help with lengthy studies or a strategic UX session, you can rely on us.

Remote UX studies

For teams seeking specialized professional services in remote UX research studies

Whatever the scale of your team, running remote UX studies have various advantages for you: the ability to reduce costs for getting feedback from your users, the opportunity to have things tested in less biased contexts before launching, to fix problems and find opportunities for existing products. Let us facilitate your UXR practices with remote UX studies.

Shall we talk to see what we could do for you?

What will happen if you start working with us

Running a study at any stage of the project could be differently valuable. We do support UX Research at any stage: requirements gathering, development, pre-launch, or post-launch.

Heuristic Evaluation

We begin with a comprehensive analysis of your platform's first-time user flow to identify potential issues and areas for improvement, setting the stage for targeted optimizations that will have a significant impact on reducing abandoned bookings and boosting conversions.

Testing with Users

We involve real users to gather valuable feedback on usability, clarity, and overall experience, uncovering pain points and enhancement opportunities. This user research is crucial for understanding user behavior and interaction with your product.

Iterative Design

Based on insights from user testing, we refine UI elements, interaction patterns, and instructions to address critical issues, ensuring subsequent iterations align with user needs and expectations. We continue refining until the experience is finely tuned.

Second Iteration

After implementing enhancements, we conduct a second round of user testing to validate improvements and gather additional feedback, ensuring your platform evolves in response to user needs and behaviors.

Medium length heading goes here

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

FAQs

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.

What types of platforms can benefit from this service?

Our service is tailored for platforms serving travelers, including vacation management, flight deals, and booking services, where optimizing the first-time user flow is essential for rising bookings.

How long does it take to see results?

The timeline varies based on platform complexity and project scope, typically ranging from 3 to 9 weeks. Our iterative approach ensures incremental improvements and visible progress throughout the engagement.

How do you guarantee results?

We are confident in our ability to enhance conversions, working only with clients where we can truly make a difference. Setting measurable goals and relentless effort ensure we deliver on our promises.

How much does it cost?

Costs vary depending on project scope and platform complexity. Focusing on optimizing the critical first-time user flow, which significantly impacts completed orders, we provide a cost estimate during our initial consultation to align with your goals.

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Get started with an intro call
Join our newsletter to stay up to date on our news.
By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.